Bambino Home can arrange delivery Australia wide.
If Bambino Home arranges the delivery we accept responsibility for:
i. Arranging delivery
ii. Any damages that occur in transit
Bambino Home needs a authority to leave by the customer, so the goods can be left if no one is home. If no authority to leave is given goods will be left at the front door. If for some reason goods are not left and a redelivery need to be done, fees will apply.
Bambino Home requires all customers to CHECK items of furniture for damage BEFORE signing the Delivery Docket.
Once the Delivery Docket is signed, the customer has acknowledged that the goods have been received in good condition and has accepted the goods in that condition. It is therefore Important to check the items thoroughly before signing.
If any item has been damaged, or has not been received or the item is incorrect, DO NOT accept the delivery or sign the Delivery Docket for the relevant item(s). If an item is damaged, it must be placed back on the truck and returned to Bambino Home. Please call our shop on 07 38086003 to advise of the damage and the action that has been taken (i.e. item has been placed back on the truck).
Any damaged items will be replaced by Bambino Home as soon as possible. The item(s) will be repaired at the discretion of Bambino Home. The customer will be advised on a new delivery time for the item(s) once they are ready for dispatch.
Freight is quoted based on delivery to ground level and a short distance from the unloading area only. PLEASE ADVISE if there are stairs or access is difficult as the freight carrier will not deliver unless advised in advance. Extra charges may apply.
Bambino Home, Local delivery service only delivers to your front door or garage, we do not take furniture into your home as we are not covered by insurance if any damage occurs to your home or product. .
Health and Safety dictates that carriers must not remove their shoes while carrying furniture. It is therefore, your responsibility to protect your floor.
Prior to delivery, ensure that all precious items and other objects that may impede delivery or could be damaged are removed.